Knowledge Management

Value Creation Through Organizational Learning

Knowledge Management

Value Creation Through Organizational Learning

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This textbook on knowledge management draws on the authors' more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework.

The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e

asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.




Towards a Digitally Enabled Knowledge Society
Knowledge in Organisations
Organisational Forms to Leverage Knowledge
Knowledge Work(ers) in the Digital Age
Strategies for Managing Knowledge
Context Specific Knowledge Management Strategies
Information and Communication Technologies Supporting the Digital Transformation of Knowledge Work
Measuring and Safeguarding Intellectual Capital
How to Put Knowledge Management into Practice
Multilingual Glossary.

ISBN 978-3-030-09648-9
Article number 9783030096489
Media type Book
Edition number 2. Aufl.
Copyright year 2019
Publisher Springer, Berlin
Length XXV, 344 pages
Illustrations XXV, 344 p. 84 illus., 38 illus. in color.
Language English