Impacts of Customer Relationship Management on Development of Corporations

Impacts of Customer Relationship Management on Development of Corporations

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The overall goal of this book is the identification of design features and prerequisites for a CRM-system, which contribute to an increase in sales and the overall development of corporations in the packaging industry. Particular attention is paid to the identification of requirements of a CRM-system that contribute to an increase in the acceptance of the users.



Introduction
Literature Review
Methodology
Empirical Studies
Interpretation And Discussion Of Results
Summary And Conclusion
Bibliography.


ISBN 978-3-658-35834-1
Article number 9783658358341
Media type Book
Edition number 1st ed. 2021
Copyright year 2021
Publisher Springer, Berlin
Length XV, 145 pages
Illustrations XV, 145 p. 36 illus.
Language English