Communicating and Organizing in Complex Operational Situations
Communicating and Organizing in Complex Operational Situations
Jana M. Celikler examines the creation, maintenance, and design of communication structures and processes within situation briefings in the staff work of civil and disaster protection organizations. Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns. Based on her findings, she formulates design recommendations for conducting situation briefings.
Introduction
Theoretical Foundations
State of Research
Research Design
Results of the Empirical Survey
Phase Model of Communication Structures and Processes
Conclusion
Bibliography.
Celikler, Jana M.
| ISBN | 978-3-658-48954-0 |
|---|---|
| Artikelnummer | 9783658489540 |
| Medientyp | Buch |
| Copyrightjahr | 2025 |
| Verlag | Springer, Berlin |
| Umfang | XIX, 236 Seiten |
| Abbildungen | XIX, 236 p. 30 illus. |
| Sprache | Englisch |
